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Careers

Come and join our talented team

Join our team if you have talent, ambition and desire to make yourself proven in this world. We offer an entitling and fun environment, exciting perks, knowledge and growth potential and the opportunity to become your best. 

We are pretty sure that our team deserves people who aren’t just running towards progress, but who want to run to shape that progress, a stunning reality in their way. We are looking for hardworking individuals to help us provide our service on a large scale. Our office is located in Bangalore, India.

INFODOT Employee Benefits

A competitive salary based on experience
90%
Health benefits
75%
Provident fund (PF)
80%

Job Title: L1 Field System Administrator (Onsite / Field Support)
Location: Bangalore
Experience: 1-2 years

Job Summary

As an L1 Field System Administrator, you will act as the first line of support for client IT needs. This role is onsite/field-focused, ensuring that desktops, laptops, and networking devices (Windows, macOS, and Linux) are running smoothly. You will troubleshoot day-to-day technical issues, provide hardware/software support, and escalate advanced problems to L2/L3 engineers.

Responsibilities

  • Provide onsite support for desktops, laptops (Windows, macOS, Linux), printers, and peripherals.
  • Handle OS installation, software setup, and patch updates.
  • Perform basic network checks (LAN, Wi-Fi, connectivity issues).
  • Escalate unresolved issues to L2 engineers with proper documentation.
  • Maintain asset logs and ensure compliance with IT policies.
  • Deliver excellent customer service, acting as the face of INFODOT at client sites.

Skills & Qualifications

  • 1–2 years of experience in IT support or system administration.
  • Strong knowledge of Windows 10/11, macOS, MS Office, and common business applications.
  • Basic exposure to Linux user-level troubleshooting is a plus.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
  • Customer-oriented with excellent communication skills.
  • Ability to work independently at client sites.
  • IT certifications (A+, N+, Microsoft/Mac Fundamentals) preferred.
Read More

Job Title: L2 System Administrator (Remote / Advanced Support)
Location: Remote
Experience: 3-5 years

Job Summary

As an L2 System Administrator, you will provide advanced remote technical support and manage client IT environments proactively. You’ll work on patch management, server administration, endpoint security, firewall monitoring, and escalated troubleshooting across Windows, macOS, and Linux systems. You’ll play a key role in maintaining compliance-driven IT operations for clients across multiple industries.

Responsibilities

  • Manage and troubleshoot Windows, macOS, and Linux servers and endpoints.
  • Implement and monitor patch management and RMM tools.
  • Handle escalated tickets from L1 engineers and resolve issues within SLA.
  • Monitor firewall, endpoint security, and backup systems.
  • Ensure compliance with standards like ISO 27001, SOC2, GDPR, and SEBI IT frameworks.
  • Support Office 365, G-Suite, SaaS platforms, and remote work environments.
  • Create IT documentation and SOPs for client environments.

Skills & Qualifications

  • 3–5 years of experience in system administration or IT infrastructure.
  • Strong knowledge of Active Directory, Group Policy, DNS/DHCP, and networking.
  • Hands-on experience with macOS device management (e.g., Jamf, Intune for Mac), Windows, and Linux.
  • Familiarity with firewalls (Fortinet, Sophos), endpoint security, and backup solutions.
  • Excellent problem-solving skills with attention to detail.
Read More

Job Title: Sales Specialist – Managed IT Services
Location: Bangalore
Experience: 3-6 years

Job Summary

As a Sales Specialist, you will be responsible for driving new business opportunities and expanding INFODOT’s footprint in the MSP space. You will position INFODOT as a compliance-driven IT partner for SMBs, startups, and VC-backed enterprises. The role demands strong consultative selling skills to align our IT, security, and compliance services, including multi-OS (Windows, macOS, Linux) support—with client needs.

Responsibilities

  • Generate leads through outbound and inbound channels.
  • Engage with SMB and enterprise clients to understand IT pain points.
  • Pitch INFODOT’s Managed IT Services, Cybersecurity, Cloud, and Z360 platform.
  • Work with technical teams to prepare proposals and solution documents.
  • Achieve monthly and quarterly sales targets.
  • Maintain strong relationships with prospects and existing clients.
  • Represent INFODOT at client meetings, industry events, and demos.

Skills & Qualifications

  • 3–6 years of experience in IT services or SaaS solution sales.
  • Understanding of MSP business models and ability to communicate the value of multi-OS support.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to explain technical solutions to non-technical stakeholders.
  • Proven track record of meeting/exceeding sales targets.
  • Bachelor’s degree in business/IT; MBA preferred.
Read More

Job Title: L1 Field System Administrator (Onsite / Field Support)
Experience: 1–2 years

Job Summary

As an L1 Field System Administrator, you will act as the **first line of support** for client IT needs. This role is onsite/field-focused, ensuring that desktops, laptops, and networking devices (Windows, macOS, and Linux) are running smoothly. You will troubleshoot day-to-day technical issues, provide hardware/software support, and escalate advanced problems to L2/L3 engineers.

Responsibilities

  • Provide onsite support for desktops, laptops (Windows, macOS, Linux), printers, and peripherals.
  • Handle OS installation, software setup, and patch updates.
  • Perform basic network checks (LAN, Wi-Fi, connectivity issues).
  • Escalate unresolved issues to L2 engineers with proper documentation.
  • Maintain asset logs and ensure compliance with IT policies.
  • Deliver excellent customer service, acting as the face of INFODOT at client sites.

Skills & Qualifications

  • 1–2 years of experience in IT support or system administration.
  • Strong knowledge of Windows 10/11, macOS, MS Office, and common business applications.
  • Basic exposure to Linux user-level troubleshooting is a plus.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
  • Customer-oriented with excellent communication skills.
  • Ability to work independently at client sites.
  • IT certifications (A+, N+, Microsoft/Mac Fundamentals) preferred.
Read More

Job Title: L2 System Administrator (Remote / Advanced Support)
Experience: 3–5 years

Job Summary

As an L2 System Administrator, you will provide **advanced remote technical support** and manage client IT environments proactively. You’ll work on patch management, server administration, endpoint security, firewall monitoring, and escalated troubleshooting across Windows, macOS, and Linux systems. You’ll play a key role in maintaining compliance-driven IT operations for clients across multiple industries.

Responsibilities

  • Manage and troubleshoot Windows, macOS, and Linux servers and endpoints.
  • Implement and monitor patch management and RMM tools.
  • Handle escalated tickets from L1 engineers and resolve issues within SLA.
  • Monitor firewall, endpoint security, and backup systems.
  • Ensure compliance with standards like ISO 27001, SOC2, GDPR, and SEBI IT frameworks.
  • Support Office 365, G-Suite, SaaS platforms, and remote work environments.
  • Create IT documentation and SOPs for client environments.

Skills & Qualifications

  • 3–5 years of experience in system administration or IT infrastructure.
  • Strong knowledge of Active Directory, Group Policy, DNS/DHCP, and networking.
  • Hands-on experience with macOS device management (e.g., Jamf, Intune for Mac), Windows, and Linux.
  • Familiarity with firewalls (Fortinet, Sophos), endpoint security, and backup solutions.
  • Excellent problem-solving skills with attention to detail.
Read More

Job Title: Sales Specialist – Managed IT Services
Experience: 3–6 years

Job Summary

As a Sales Specialist, you will be responsible for **driving new business opportunities** and expanding INFODOT’s footprint in the MSP space. You will position INFODOT as a compliance-driven IT partner for SMBs, startups, and VC-backed enterprises. The role demands strong consultative selling skills to align our IT, security, and compliance services, including multi-OS (Windows, macOS, Linux) support—with client needs.

Responsibilities

  • Generate leads through outbound and inbound channels.
  • Engage with SMB and enterprise clients to understand IT pain points.
  • Pitch INFODOT’s Managed IT Services, Cybersecurity, Cloud, and Z360 platform.
  • Work with technical teams to prepare proposals and solution documents.
  • Achieve monthly and quarterly sales targets.
  • Maintain strong relationships with prospects and existing clients.
  • Represent INFODOT at client meetings, industry events, and demos.

Skills & Qualifications

  • 3–6 years of experience in IT services or SaaS solution sales.
  • Understanding of MSP business models and ability to communicate value of multi-OS support.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to explain technical solutions to non-technical stakeholders.
  • Proven track record of meeting/exceeding sales targets.
  • Bachelor’s degree in business/IT; MBA preferred.
Read More

Looking for a dream job?

It sounds good when we say “better together”

Now think of what if we really work together. We can offer increased opportunities, long-term career paths and even training sessions on updated technology. If this looks like your dream job and a place you can thrive, go through our Job openings here!